In recent years, accessibility has become an increasingly important consideration in all aspects of society, including transportation. Taxi dispatching, in particular, is an area where accessibility is critical. People with disabilities and limited mobility face...

Making a taxi more accessible is an important step towards ensuring that people with disabilities and limited mobility can enjoy the same level of mobility as everyone else. There are several ways that taxi owners...

Taxi businesses play a vital role in providing transportation services to communities. Whether it's for individuals commuting to work, elderly people needing to go to medical appointments or social events, or tourists exploring a new...

Regardless of your device’s manufacturer, there are several things you can do to fix poor location tracking. As a driver, you need turn-by-turn directions, and your passengers need to know where you are. The app regularly...

Fareed Baloch, of Zoom.taxi commented that ‘The ruling has a wider impact on the gig economy business model. Uber mentioned in its risks section of IPO papers, classification of Uber driver as worker would incur...

Zoom.taxi decided private dispatch companies needed a way of fighting back. Zoom.taxi carried out in depth customer research, reaching the conclusion that the core stumbling block that many companies struggle to provide hassle free services...

Uber has been accused by a UK-based drivers union of displaying favouritism in the way in which it allocates jobs, something which Zoom does not allow....

We have now upgraded our dispatch algorithm to optimise the job allocation process. With our intelligent auto-dispatch system, the jobs from apps and web booker are assigned to the right driver at the right time,...

Two-thirds of the world’s population cannot get access to safe surgery when they need it. As a result, 18 million people die every year from conditions requiring surgery. This is higher than the number who die...