Back in 2013, a leading private hire business in Manchester was having problems. Too many drivers were leaving, and the business couldn’t service all its customers.
They asked Zoom to help. We carried out customer research, and got to the heart of the problem. Once customers had booked a taxi by phone, they wanted to know when it was going to arrive. That’s why lots of customers were switching to GPS technology booking systems like Uber.
In turn Uber needed more drivers to service the growing demand, which is why so many drivers were leaving the hire company.
We found the same story time after time. Every private hire firm was losing drivers. We decided private dispatch companies needed a way of fighting back.
That’s why we developed Zoom, using state-of-the-art technology. So private hire firms can grow in a post-Uber world.
Private hire companies across the UK are now benefiting from the Zoom platform. Whatever your fleet size, Zoom makes dispatch easy. All the software is easy to use, and keeps operators, drivers and customers happy.
With Zoom there are no monthly fees and no hidden charges. You just pay for what you use, with a fixed cost per journey. For branded passenger apps and booking widget there will be a small customisation fee.
If you don’t want to take a free trial yet, no problem. Just give us your email address and we’ll let you know when any other offers come up.
Don’t keep Zoom to yourself – let a colleague know about Zoom. Just to let you know, we won’t store any of these details.