Back in 2013, a leading private hire business in Manchester was having problems. Too many drivers were leaving, and the business couldn’t service all its customers.
They asked Zoom to help. We carried out customer research, and got to the heart of the problem. Once customers had booked a taxi by phone, they wanted to know when it was going to arrive. That’s why lots of customers were switching to GPS technology booking systems like Uber.
In turn Uber needed more drivers to service the growing demand, which is why so many drivers were leaving the hire company.
We found the same story time after time. Every private hire firm was losing drivers. We decided private dispatch companies needed a way of fighting back.
That’s why we developed Zoom, using state-of-the-art technology. So private hire firms can grow in a post-Uber world.
Private hire companies across the UK are now benefiting from the Zoom platform. Whatever your fleet size, Zoom makes dispatch easy. All the software is easy to use, and keeps operators, drivers and customers happy.
With Zoom there are no monthly fees and no hidden charges. You just pay for what you use, with a fixed cost per journey. Just choose the package that’s right for your business.
You pay £0.18 per trip, no hidden charges
Zoom Dispatch system with intelligent auto-dispatch algorithm
Plus Zoom Driver App with 3D mapping and fare meter
Works with existing equipment and phones
Unlock improvements through reports and dashboards
You pay £0.25 per trip, no hidden charges
All the Driver App benefits, PLUS:
The Zoom Passenger App, with unique 2-click booking function, live car tracking, card payments and “rate the driver” function
Text message updates on driver status
Take phone calls through Zoom Dispatch, with caller recognition
Bespoke pricing, from £0.72 per trip
All the benefits of the Driver and Passenger Apps, PLUS:
All features and branding tailored to your needs
No limit to your dispatcher licenses
Dedicated support and training
Custom installation and data migration
Book over the website for jobs now or in the future
If you don’t want to take a free trial yet, no problem. Just give us your email address and we’ll let you know when any other offers come up.
Don’t keep Zoom to yourself – let a colleague know about Zoom. Just to let you know, we won’t store any of these details.