Our packages – just pay for what you use
Other driver dispatch systems come with monthly charges and maintenance costs. Some have hidden charges. But with Zoom, there’s nothing hidden and no ongoing charges. You simply pay for what you use.
We offer 4 simple packages to choose from. So you can match the service to your budget. If you want to upgrade to a different package at any point, no problem. You can simply change this for yourself on the dispatcher.
Why not take a 2 week FREE trial now to see just what Zoom could do for your business?
Please contact us for volume discounts.
FREE // £0.00
We offer a basic version of the dispatcher for free! You get Zoom Dispatch, with its intelligent auto-dispatch algorithm and reporting, PLUS the Zoom Driver App, with 3D mapping, fare meter, messaging and reporting. And there’s no need to invest in new IT equipment or phones.
For branded passenger apps and website we charge one off small customisation fee. Please contact us for more details.
Up to 100 jobs per month
Zoom Dispatch system with intelligent auto-dispatch algorithm
Plus Zoom Driver App with 3D mapping and fare meter
Works with existing equipment and phones
BASIC // £0.14
For a flat rate of just £0.14 per completed journey you can dispatch an unlimited number of jobs. In addition to this, you can access reports and data about all aspects of your jobs, as well as a Dashboard providing an overview for your business.
You’ll have everything you need to supercharge your business, and it’s all just ‘pay as you go’ with a fixed cost per trip. Your customers only pay for what they use, so why shouldn’t you?
For branded passenger apps and website we charge one off small customisation fee. Please contact us for more details about customisation, volume discounts and ‘per driver per week’ pricing model.
You pay £0.14 per completed trip, with no hidden charges
Unlimited Jobs
Accounts feature
Unlock improvements through reports and dashboards
Helps with the paperwork
STANDARD // £0.22
For £0.22 per journey you can receive calls via Zoom Dispatcher software. The system recognises any returning customers, displaying their details to the dispatcher at the start of the call.
It all adds up to a great customer experience, and it’s all still ‘pay as you go’ with a fixed cost per trip and no hidden charges. You can also have the option to give your drivers more control with the ability to alter the price of journeys.
For branded passenger apps and website we charge one off small customisation fee. Please contact us for more details about customisation, volume discounts and ‘per driver per week’ pricing model.
You pay £0.22 per trip, no hidden charges
All the Basic benefits, PLUS:
Take phone calls through Zoom Dispatch, with caller recognition (VoIP costs included)
Call queues on the dispatcher
Text message update on driver status
PREMIUM // POA
Your business has a unique set of requirements. For larger businesses, or businesses looking to grow, we can tailor our services to meet just about any need.
With our bespoke packages we can modify Zoom’s features and branding to suit your specific requirements, and provide you with a package of services to help with setup, data transfer, training and support.
The whole package is still ‘pay as you go’, with a fixed cost per trip and no hidden charges.
For branded passenger apps and website we charge one off small fee. Please contact us for more details about customisation, volume discounts and ‘per driver per week’ pricing model.
Bespoke pricing, from £0.45 per trip
All the benefits of Basic and Standard, PLUS:
No limit to your dispatcher licenses
Dedicated support and training
Custom installation and data migration
Up to three status texts sent to your passengers
Compare Features
| Package Prices | 0p | 14p | 22p | 45p |
| DISPATCHER | ||||
| Intelligent auto-dispatch algorithm | ||||
| Live mapping of drivers' cars, colour coded by fare status | ||||
| Quick address search, quick fare entry | ||||
| Quickest & shortest route optimisation | ||||
| Flexible zones, tariffs & pricing | ||||
| Easy to manage the customer and driver details | ||||
| Account feature for easy invoicing | – | |||
| Manage a customisable list of documents for each driver and vehicle | ||||
| Reports 1 – gross and net revenue | – | |||
| Reports 2 – phone vs. web vs. app revenue | – | |||
| Reports 3 – drivers' earnings | – | |||
| Account Invoices and Driver Statements | ||||
| Export and download data with just one click | ||||
| Send booking status emails to customers | ||||
| Multiple dispatchers with different roles & screens | – | – | ||
| 1 SMS notification to customers about driver status | – | – | ||
| 3 SMS notifications to customers about driver status | – | – | – | |
| VoIP numbers and call queues (VoIP costs inclusive) | – | – | ||
| Receive calls through dispatcher plus caller recognition | – | – | ||
| Call queues | – | – | ||
| Track my taxi link through SMS | – | – | ||
| DRIVER APP | ||||
| Driver App works on Android and iOS | ||||
| 3D mapping & turn-by-turn voice navigation | ||||
| Built-in fare meter | ||||
| Searchable trips and earnings histories | ||||
| Override fare and charge tips | ||||
| Contact customers directly via phone | ||||
| Contact dispatch directly via phone | ||||
| Upload driver's documents (customisable list) | ||||
| Emergency button alerts dispatch | ||||
| Driver profile and photographs | ||||
| Booking notes | ||||
| Adjustable job alert countdown | – | – | ||
| Driver ability to modify final fare | – | – | ||
| Can charge cancellation fee | – | – | ||
| PASSENGER APP - (subject to customisation fee) | ||||
| Passenger App works on Android and iOS | ||||
| Branded with your logo and colour | ||||
| Live mapping of driver, plus driver and car details | ||||
| 2-click booking for users | ||||
| They can view the driver's profile and live arrival estimates | ||||
| Cash and card payment options | ||||
| Rate the driver function | ||||
| Book and track multiple bookings | ||||
| Book now and for future journeys | ||||
| They can contact the driver by phone | ||||
| Send push notifications about your driver status, location & ETA | ||||
| Rebook a previous journey | ||||
| Free updates | ||||
| WEBSITE BOOKING - (subject to customisation fee) | ||||
| Can be embedded into your existing website | ||||
| Customise it with your own branding | ||||
| It's all integrated with Zoom Dispatch | ||||
| Book for current and future jobs | ||||
| Cash, card, and PayPal payment options | ||||
| Manage your business customers | – | |||
| SUPPORT | ||||
| Free updates | ||||
| Online ticketing system | ||||
| Comprehensive Knowledge Base and User Guides | ||||
| Email support in working hours | – | |||
| Support over Phone, Skype and Team Viewer | – | – | – | |
| ADDITIONAL | ||||
| End-to-end customisation to your every requirement | – | – | – | |
| Unlimited dispatcher licenses | – | – | – | |
| Dedicated account manager | – | – | – | |
| Interactive Voice Response (IVR) – coming soon | – | – | – | |
| Call recording – coming soon | – | – | – | |
| Free data migration | – | – | – |