Just pay for what you use

Our packages – just pay for what you use

Other driver dispatch systems come with monthly charges and maintenance costs. Some have hidden charges. But with Zoom, there’s nothing hidden and no ongoing charges. You simply pay for what you use.

We offer 4 simple packages to choose from. So you can match the service to your budget. If you want to upgrade to a different package at any point, no problem. You can simply change this for yourself on the dispatcher.

Why not take a 6 week FREE trial now to see just what Zoom could do for your business?

Please contact us  for volume discounts.

FREE // £0.00

We offer a basic version of the dispatcher for free! You get Zoom Dispatch, with its intelligent auto-dispatch algorithm and reporting, PLUS the Zoom Driver App, with 3D mapping, fare meter, messaging and reporting. And there’s no need to invest in new IT equipment or phones.

For branded passenger apps and website we charge one off small customisation fee. Please contact us for more details.

Up to 500 jobs per month

Zoom Dispatch system with intelligent auto-dispatch algorithm

Plus Zoom Driver App with 3D mapping and fare meter

Works with existing equipment and phones

BASIC // £0.12

For a flat rate of just £0.12 per completed journey you can dispatch an unlimited number of jobs. In addition to this, you can access reports and data about all aspects of your jobs, as well as a Dashboard providing an overview for your business.

You’ll have everything you need to supercharge your business, and it’s all just ‘pay as you go’ with a fixed cost per trip. Your customers only pay for what they use, so why shouldn’t you?

For branded passenger apps and website we charge one off small customisation fee. Please contact us for more details about customisation, volume discounts and ‘per driver per week’ pricing model.

You pay £0.12 per completed trip, with no hidden charges

Unlimited Jobs

Accounts feature

Unlock improvements through reports and dashboards

Helps with the paperwork

STANDARD // £0.18

For £0.18 per journey you can receive calls via Zoom Dispatcher software. The system recognises any returning customers, displaying their details to the dispatcher at the start of the call.

It all adds up to a great customer experience, and it’s all still ‘pay as you go’ with a fixed cost per trip and no hidden charges. You can also have the option to give your drivers more control with the ability to alter the price of journeys.

For branded passenger apps and website we charge one off small customisation fee. Please contact us for more details about customisation, volume discounts and ‘per driver per week’ pricing model.

You pay £0.18 per trip, no hidden charges

All the Basic benefits, PLUS:

Take phone calls through Zoom Dispatch, with caller recognition (VoIP costs included)

Call queues on the dispatcher

Text message update on driver status

PREMIUM // POA

Your business has a unique set of requirements. For larger businesses, or businesses looking to grow, we can tailor our services to meet just about any need.

With our bespoke packages we can modify Zoom’s features and branding to suit your specific requirements, and provide you with a package of services to help with setup, data transfer, training and support.

The whole package is still ‘pay as you go’, with a fixed cost per trip and no hidden charges.

For branded passenger apps and website we charge one off small fee. Please contact us for more details about customisation, volume discounts and ‘per driver per week’ pricing model.

Bespoke pricing, from £0.45 per trip

All the benefits of Basic and Standard, PLUS:

No limit to your dispatcher licenses

Dedicated support and training

Custom installation and data migration

Up to three status texts sent to your passengers

Compare Features

Package Prices0p12p18p45p
DISPATCHER    
Intelligent auto-dispatch algorithm
Live mapping of drivers' cars, colour coded by fare status
Quick address search, quick fare entry
Quickest & shortest route optimisation
Instant messaging between driver and dispatcher
Flexible zones, tariffs & pricing
Easy to manage the customer and driver details
Account feature for easy invoicing
Manage a customisable list of documents for each driver and vehicle
Reports 1 – gross and net revenue
Reports 2 – phone vs. web vs. app revenue
Reports 3 – drivers' earnings
Account Invoices and Driver Statements
Export and download data with just one click
Send booking status emails to customers
Multiple dispatchers with different roles & screens
1 SMS notification to customers about driver status
3 SMS notifications to customers about driver status
VoIP numbers and call queues (VoIP costs inclusive)
Receive calls through dispatcher plus caller recognition
Call queues
Track my taxi link through SMS
     
DRIVER APP    
Driver App works on Android and iOS
3D mapping & turn-by-turn voice navigation
Built-in fare meter
Searchable trips and earnings histories
Override fare and charge tips
Contact customers directly via phone
Contact dispatch directly via phone
Upload driver's documents (customisable list)
Emergency button alerts dispatch
Driver profile and photographs
Booking notes
Adjustable job alert countdown
Driver ability to modify final fare
Can charge cancellation fee
     
PASSENGER APP - (subject to customisation fee)    
Passenger App works on Android and iOS
Branded with your logo and colour
Live mapping of driver, plus driver and car details
2-click booking for users
They can view the driver's profile and live arrival estimates
Cash and card payment options
Rate the driver function
Book and track multiple bookings
Book now and for future journeys
They can contact the driver by phone
Send push notifications about your driver status, location & ETA
Rebook a previous journey
Free updates
     
WEBSITE BOOKING - (subject to customisation fee)    
Can be embedded into your existing website
Customise it with your own branding
It's all integrated with Zoom Dispatch
Book for current and future jobs
Cash, card, and PayPal payment options
Manage your business customers
     
SUPPORT    
Free updates
Online ticketing system
Comprehensive Knowledge Base and User Guides
Email and telephone support in working hours
Support over Skype and Team Viewer
     
ADDITIONAL    
End-to-end customisation to your every requirement
Unlimited dispatcher licenses
Dedicated account manager
Interactive Voice Response (IVR) – coming soon
Call recording – coming soon
Free data migration